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Our Team

Customer Service & Sales

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Bob Goodrich

CSSR
Route 117
Rapid City, SD

Bob is from Rosebud, SD. He is a big Denver Broncos fan and loves Clint Eastwood in Dirty Harry.

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Frank Culver

CSSR
Route 105
Rapid City, SD

Frank is from Rapid City, loves camping in the beautiful Black Hills. He also loves watching the Vikings play.

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Josh Kier

CSSR
Route 114
Rapid City, SD

Josh is from Sturgis, SD. He loves painting and watching the Raiders play.

Smiling older man with a gray goatee wearing a black button up shirt

Kevin Vrbsky

CSSR
Route 102
Rapid City, SD

Kevin is originally from Rapid City, SD. He would love to one day own a Mid 70s Trans Am. He loves fishing and camping.

Smiling man with a black goatee and a blue button up shirt

Troy Lawrence

CSSR
Route 101
Rapid City, SD

Troy is from Mansfield, OH. He loves spending time with his family and he loves the movie The Goonies.

Smiling man with a black beard wearing a black hat that says servall

Leon Desersa

CSSR
Route 115
Rapid City, SD

Leon is from Casper, WY. He loves videos games and loves Vegas for vacation.

Tim Randall

Tim Randall

CSSR
Route 335
Chamberlain,SD

Tim is from Minnesota and loves gardening in his free time. His favorite vacation spot is Las Vegas, NV.

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Ian Rendon

CSSR
Route 311
Chamberlain, SD

Ian was born in Denver, Colorado. He loves to golf, fish, and work on cars in his spare time! His favorite football team is the Broncos.

Smiling man wearing a black hat that says servall

Zach Diede

Senior CSSR
Route 210
Gillette, WY

Zach is from Yankton, SD. He spends his time working on the ranch and loves hunting.

Woody Hauer

Woody Hauer

Senior CSSR
Route 131
Rapid City, SD

Woody is from Rapid City, SD. He spends his time going to races and bowling.

Kyle Fast Horse

CSSR
Route 104
Rapid City, SD

Kyle was born and raised in Rapid City. Kyle has lived and explored other locations in California, Arizona, and Minnesota. Kyle enjoys playing guitar and Disc golf.

Seth Nelson

CSSR Jumper
Rapid City, SD

Seth likes watching movies and rooting for the Seattle Seahawks.

Josh Reingrover

CSSR
Route 103
Rapid City, SD

Josh loves to cook, go to the movies, and events with his family. He also enjoys playing video games whenever he has the chance.

Catherine Horton Staff Photo

Catherine Horton

CSSR
Route 133
Rapid City, SD

Catherine was born and raised in the Buffalo NY area. She joined the military and retired after 20 years of service. Catherine enjoys listening to music and going to concerts.

Kyle Van Hout

Kyle Van Hout

CSSR
Route 109
Rapid City, SD

Single father of 3. I enjoy the outdoors.

Jeff- CSSR Gillette for Servall

Jeff Firks

CSSR
Route 232
Gillette, SD

I was born on Lemoore naval air station in Lemoore CA, my dad was a navy pilot so we moved around frequently. When I was 12 we moved to Japan which was awesome. Went to High School in Norfolk VA. I graduated from the University of Idaho and some how ended up in Gillette Wyoming for 16 years. My Favorite NFL teams are the St. Louis Cardinals and Denver Broncos.

Joseph- CSSR at Servall Gillette

Joseph Averett

CSSR
Route 208
Gillette, SD

I was born and raised in Campbell County Wyoming and graduated from Campbell County High School. I like cooking along with drawing. I enjoy playing cards and tabletop games.

Brayden- a Custer Service and Sales Rep at Servall

Bradyn Rico

CSSR
Route 107
Rapid City, SD

Bradyn is from Rapid City, SD and spends his free time training Jiu Jitsu, playing basketball and weight training.

Russel Head Staff Photo

Russel Head

CSSR
Route 341
Chamberlain,SD

Russel enjoys spending his free time with his kids and grandkids, likes to go fishing, and coach football

Darrek Stoffel Staff Photo

Darrek Stoffel

CSSR
Route 106
Rapid City, SD

I was born in Grand Junction CO move to Rapid City in 2024. I enjoy hunting, hiking, fishing, and 4x4ing, when not enjoying the beautiful outdoors, I enjoy watching sports and my favorite teams are the Green bay Packers, Colorado Buffalos, and the Colorado Rockies. I also like watching my favorite movie Supertroopers.

Ward Dye Staff Photo

Ward Dye

CSSR
Customer Service Specialist
Rapid City, SD

Ward is from Montana. He loves the hunting and fishing and watching the Dallas Cowboys play.

Amelia Eastman

Amelia Eastman

Customer Service Specialist
Gillette, WY

Amelia is from Colorado, she loves spending time with her family. She also enjoys gardening, summer camping trips, and spending the weekends at the racetrack. She dreams of vacationing in Italy!

Service Managers

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JD Scott

Service Manager
Rapid City, SD

JD is from Knoxville, TN, and loves to cruise the Black Hills on his Harley. As a Tennessee Vols fan Rocky Top, you'll always be home sweet home to me.

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Bob Workman

Assistant Service Manager
Rapid City, SD

Bob is originally from Bellingham, WA, loves woodworking, and his favorite vacation spot is Puerto Vallarta, Mexico.

man wearing a bright yellow shirt and wearing a black hat that says servall

Chad Olson

Assistant Service Manager
Chamberlain, SD

Chad is originally from Chamberlain, SD. He loves to play cornhole and his dream car would be a 1970 Hemi Cuda.

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Matt Gibson

Assistant Service Manager
Rapid City, SD

Matt is originally from Belle Fourche, SD. He loves the movie Gone in 60 Seconds and watching the Atlanta Falcons play.

Phillip Nelson

ASM
Rapid City, SD

Phillip likes building hot rods and hanging out with his family. He is also a Seattle Seahawks fan.

Sales

Libby Usera

Libby Usera

Sales Representative
Rapid City, SD

Libby is from New Orleans, LA, and spends his free time driving his side by side through the hills of South Dakota.

Spencer- Territory Sales Manager for Servall

Spencer Garcia

Territory Sales Representative
Northeast Wyoming Area

I was born and raised in Gillette Wyoming. I am a loving husband and a father of five wonderful children. Avid football fan and coach football in my spare time.

Polly- Sales Director for Servall

Polly Miller

Director of Business Development
Rapid City, SD

Polly is from Upton Wyoming. She enjoys watching her son play baseball. When she’s not in the ball field, she enjoys cooking for her family & friends and playing cards

Administrators

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Brad Dudley

President / CEO

Brad is from Norfolk, NE and spends his free time golfing, hiking, and mountain biking.

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Tracy Mitchell

General Manager
Rapid City, SD

Tracy is from Pierre, SD, and enjoys spending her time camping, and gardening. Her favorite movie is Fast and The Furious.

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Justine Willhite

Purchasing Manager and Finance

Justine is from Rapid City, SD and spends her free time camping. When she isn't camping she's rooting for the Vikings.

Nikki- Human Resources Manager at Servall

Nikki Larson

Human Resource Manager

Nikki is from Rapid City, SD and spends her free time camping, hunting, and fishing. When she isn’t busy with her family in the great outdoors, she enjoys spending time with her Great Danes Texas and Kai.

Bonny Davey

Accounts Receivable
Rapid City, SD

Bonny loves playing pool in her free time and watching her daughter play softball.

Riley Bock

Administrative Assistant
Rapid City, SD

Riley is originally from Wyoming. She likes to spend her free time camping and rooting for the Michigan Wolverines and the Buffalo Bills.

Operations & Production

Glenn Romero

Operations Manager
Rapid City, SD
Lenny- Director of Operations at Servall

Lenny Jones

Director of Operations
Rapid City, SD

Born in Seattle Washington, been working at Servall since July 2007. Hobbies include snowmobiling in the Black Hills and mountains in Wyoming and Colorado. Lenny enjoys riding his Harley through the Black Hills and scenic byways across the US with friends.

Amber- Assistant Production Manager at Servall

Amber Mashek

Assistant Production Manager
Rapid City, SD

Born and raised in Rapid City, SD. Love camping, mud bogs and any kind of racing. Love to watch baseball and softball.